11/10/2023 0 Comments Disable carbonite server backupWait times may be longer than expected due to high call volume. Call Carbonite Customer Support at 87 to reset your password over the phone.Please be patient, as it may take up to 12 hours to receive a reset email. What can I do if I'm having trouble with the password resent link? Keep in mind that our password reset runs in your browser so you don’t need to download and run any executable files. ![]() Check to make sure the URL is and that it has a green icon of a lock near or inside your web browser's search bar. We sent our request from Our Reset Your Password button brings you to a Carbonite page. With that in mind, here are some ways to confirm that the email we sent you is legitimate. In fact, we regularly tell readers of this blog to use extreme caution when opening emails from vendors, clicking on links and opening attachments. We understand your desire to be cautious. Carbonite sent an email to all customers an email asking them to reset their passwords. ![]() Is the email that we received from Carbonite legitimate? Yes. To reset your password, we sent you an email from That email contains a password reset link.īased on feedback from other customers, here’s some answers to questions we’ve received: ![]() Based on our security reviews, there is no evidence to suggest that Carbonite has been hacked or compromised. If you're a Carbonite customer, you've likely heard that Carbonite is requiring all customers to reset their account passwords.
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